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Customer Service Officer – Mobile Services Center

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Customer Service Officer – Mobile Services Center
Location:
Kuching, Sarawak, Malaysia
Date:
April 23 2015
Description

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  • Ensure organization’s service levels are achieved through immediate resolution of product and service enquiry or complaints.

  • Process transactions accurately and respond to customers or clients requests efficiently.

  • Follow up with customers to resolve issues to ensure customer satisfactions are met.

  • Apply proper etiquette for both walk-in and phone enquiries to manage various customer situations.

  • Ensure consistent delivery of excellent quality services to customers.
  • Maintain and updates customers record

  • Other duties as assigned

 

Job Requirements

  • SPM/STPM/Diploma in any discipline
  • Preferably those with experience in customer services – Mobile Industry
  • Conversant in English, Bahasa Malaysia, Mandarin or Chinese dialects
  • Pleasant personality and customer service oriented
  • Good interpersonal and communication skills
  • Ability to work independently.  
  • MUST be able to work on a rotating shift including weekends and Public Holidays to support Service Centre operations.
  • Only Malaysian citizens are encouraged to apply.
  • Fresh Graduates are encouraged to apply.

Working Location: 
 Kuching (Sarawak)

 

If interested, please send in your resume to Jasmine:  hr@micro2000.com.sg (Attn: Malaysia CSO).

Details
Job Type:
Full Time
Salary Type:
Hourly
April 23, 2015
Job Descriptions Ensure organization’s service levels are achieved through immediate resolution of product and service enquiry or complaints.   Process transactions accurately and respond to customers or clients requests efficiently. Follow up with customers to resolve issues to ensure customer satisfactions are met. Apply proper etiquette for ...
  • Customer Service Jobs in Kuching
 
 
 
April 23, 2015
Job Descriptions Ensure organization’s service levels are achieved through immediate resolution of product and service enquiry or complaints.   Process transactions accurately and respond to customers or clients requests efficiently. Follow up with customers to resolve issues to ensure customer satisfactions are met. Apply proper etiquette for ...
  • Customer Service Jobs in Kuching
 
 
 
March 18, 2014
Responsibilities:Support customer enquiresPerform administrative duties based on process in placeRequirements:Computer literate MS Office.Applicants must be willing to work in Kuching.Open minded, willing to learn & passion to work.Team sprit, responsible and initiative with positive work attitude.Full-Time position(s) available.Email ...
  • Customer Service Jobs in Kuching
 
Green Road, Jalan Green
 
 
March 18, 2014
Responsibilities:Support customer enquiresPerform administrative duties based on process in placeRequirements:Computer literate MS Office.Applicants must be willing to work in Kuching.Open minded, willing to learn & passion to work.Team sprit, responsible and initiative with positive work attitude.Full-Time position(s) available.Email ...
  • Customer Service Jobs in Kuching
 
Green Road, Jalan Green
 
 
June 13, 2013
Fu Sen Court(next to Petronas Station)No.174 Hui Sing Garden Positions Available: 1) Cashier Requirements:Minumum SPM levelPreferable Chinese 2) Waiters/Waitresses Requirements:Above 18No experience requiredEfficient, hardworking 3) Drink Maker Requirements:Above 18Preferable with working experienceEfficient, hardworking ...
  • Customer Service Jobs in Kuching
 
Hui Sing, Hui Sing
 
 
July 14, 2011
* Friendly and able to communicate with clients Contact Louis Tel: 019-8188326
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